Desert Storm Toast

Chuck Kluesner

Hire Date: May 23, 1984

What was your first position at Mi-T-M?

I was hired as an assembler of hot water pressure washers. Mi-T-M had just started the production of these units. From production, I went to the parts department, then worked in shipping and receiving and now I’m just in shipping.

What is your current position at Mi-T-M?

Shipping Supervisor

Is there one memorable moment or outstanding memory from Mi-T-M that you’ll always remember? If so, what is it?

Desert Storm is something I’ll never forget. We worked 12-18 hours a day for 10 days to build those 2000 machines. On the last day we worked 25 1/2 hours straight and after, AJ made a toast to celebrate and then told us all to go home and get some sleep. Over all the whole experience of working at Mi-T-M is memorable; seeing the expansion of the company over the years; going from shipping nothing to now – it’s an astounding difference.

What are you plans after retirement? Or what are you looking forward to doing once you retire?

I’m looking forward to yardwork and gardening, fishing, spending time with the grandkids, relaxing and taking trips.

For people just starting at Mi-T-M, what would you say to them or tell them? (advice, tips, guidance, etc.)

Mi-T-M is a good company to work for.

Tom Woerdehoff

Hire Date: August 1, 1988

What was your first position at Mi-T-M?

My first position was in sales.

What is your position at Mi-T-M?

I’ve been Credit Manager for 26 years.

Is there one memorable moment or outstanding memory from Mi-T-M that you’ll always remember? If so, what is it?

Actually there are a couple. In the early nineties AJ would strap on roller blades and do laps around the plant at the Kapp location. After production left you could find him out there in the low light having fun. It always brought a smile to my face. He should dust them off and go at it again. Another was whipping up a batch of homemade Irish Cream a couple days before Christmas and bringing some in to share. It became a tradition and I was pleased that I was able to add to the holiday spirit. And finally, all the people that have passed through this great company on their way to somewhere else. There have been many and most have left strong contributions and fond memories.

What are you plans after retirement? Or what are you looking forward to doing once you retire?

I prefer to not call it retirement but an opportunity to do other things. Too much to mention in this small space!

For people just starting at Mi-T-M, what would you say to them or tell them? (advice, tips, guidance, etc.)

Enjoy what you are doing and try to find a reason to laugh and share humor. Look up Donnie Holdridge; he is always good for a laugh. Do the best work possible. There were many who came before you who I’ve had the pleasure to know and who took pride in their work. They are the reason Mi-T-M is as great as it is. Build on that.

Anything additional you’d like to mention?

I do need to thank AJ, Sam and Tom Allendorf for the opportunity to work here and contribute all these years. I am very grateful. Best wishes to all the friends I have made throughout my time here.  Many have been with me since the beginning and I cherish the memories.  I look forward to keeping in touch – but maybe in the future that can be over a beer and a pool table.

Karen Steger -The “Voice” of Mi-T-M

In the spirit of Administrative Professional’s Day, we’d like to introduce you to one of the most recognizable voices of Mi-T-M. For 26 years, customers have been greeted by the warm and friendly voice of Karen Steger – a humble employee who refers to herself as, “just the receptionist.”

As a potential customer’s first point of contact, it’s crucial for Karen to provide the highest quality customer service possible. Karen is the voice of Mi-T M which means she is also the first person many customers speak with when they call. She is on the front lines of giving every customer the best experience possible, each and every time.

Karen has had the pleasure of meeting many loyal Mi-T-M dealers and customers face-to-face when they come to the Mi-T-M Headquarters. Meeting customers and dealers in person allows Karen to distinguish who is calling just by the sound of their voice. Mi-T-M always strives to make every customer feel like the #1 priority of their company and Karen makes sure that happens with each interaction.

Karen has made many great memories at Mi-T-M that she’ll be able to reflect on for years to come. From being featured on the company calendar twenty years ago to a recent trip to Mexico where she was able to strengthen relationships with Mi-T-M dealers.

Customers of Mi-T-M equipment stay with us because of amazing employees like Karen and the quality products we create.